Streamed and recorded video in evidential quality.
eviid is the patented technology driving secure evidential video applications in demanding, risk-conscious sectors. eviid automatically turns videos and photos captured on a smart device into reliable evidence that is suitable for use in court, claims, compliance and complaints. The technology also enables live, secure and recorded video calls between field and base, as well as integrating advanced workflow and reporting features.
Where did eviid evolve & what is the mission?
Based in London and Warrington, the team behind eviid started out as a group of tech experts, academics and coders – with an idea for mobile video technology that could be a game-changer in a broad range of sectors. Demanding, compliance-conscious and security-sensitive, the insurance sector was among the earliest adopters of eviid software, shaping and accelerating its development.
Today, eviid’s patented technology underpins evidential video applications for some of the biggest names in insurance, FM, security and infrastructure – in the UK and internationally (in Europe, the US, Australia and India). eviid can be deployed rapidly and integrates seamlessly into existing systems. It provides an agnostic media hub for multi-party access and runs on standard smartphones.
A Catalyst for Transformation
Going way beyond simple video integration, eviid has evolved into a transformative workflow tool that allows field workers to fill in digital forms on site, accept digital signatures, make cost calculations – and then send it all back to base on the spot, in a neat, secure and tamper-evident package.
As a result, job lifecycles are shortened, visual evidence is bullet-proofed, customer satisfaction is improved and significant manpower is freed up to do more.
Tamper-evident Video, a foundation for more
eviid is also suited to a host of consumer applications. Where evidential quality or data confidentiality are essential, apps using eviid technology offer unique protection against fraud, evidence tampering and data misuse.
eviid as a foundation technology has huge potential for any application where tamper-evident, verifiable authenticity of footage is of importance: witness evidence, civil rights, citizen journalism are just a few examples.
John is a technologist with a long track-record of taking disruptive technology into unsuspecting markets. He was instrumental in the first-ever underwriting of a data centre and has worked with the Information Assurance Advisory Council and as part of global consortia of experts in cyber risk and insurance. Before founding eviid, he was CEO of NWIX Group, a national provider of IP network services. He exited NWIX in 2011 to give all his attention to the then nascent eviid technology.
"We’re proud to have developed a completely unique technology that solves and pre-empts some of today’s biggest headaches – both in businesses and in our everyday lives."
John Ridd, CEO
The Rise of Video
Digital cameras are everywhere. The world has shifted from describing what we see with words to showing what we see through pictures. Quite often, we are viewing events through our phones’ cameras even when we are there to see them live. This fundamental shift in habits means we are used to and always equipped to capture situations. The instinct to record an event visually as we are witnessing it has become so widespread so quickly, that our ability to quickly verify the authenticity of footage or protect the privacy of people captured has been lagging behind dramatically. The patented evidential technology that underpins eviid offers a solution to both and could become the standard for image authentication at source.
How to turn Video into Evidence
A quick look at the interplay of technologies that makes eviid unique:
The very core of eviid is a patented evidential technology that, as digital video, audio or images are captured, applies a tamper-evident ‘wrapper’ to each frame like a watermark. This wrapper includes contextual data such as time, GPS location or SIM card information in a special way, making it impossible to alter footage or metadata without leaving a trace.
We currently offer this core technology in a flexible set-up comprising smartphone apps and a back-end system, which together constitute a secure, controlled environment. Within this environment, users can carry out live and recorded video streams from a mobile device or simply record audio and video for upload.
Once a piece of footage has been recorded, it is then compressed at least 15-fold and uploaded into the cloud instantly or as soon as there is sufficient mobile signal. Our unique compression technology has been designed to work well in low-bandwidth environments and is complemented by the ‘video record and forward’ feature, which queues the video for sending and automatically does so as signal becomes available.
The data is neither stored on the device for longer than necessary, nor is it accessible from outside eviid (via the device’s photo gallery, for example). Where previously a user would have sent potentially sensitive information from their mobile by e-mail or uploaded it to a third-party server, it is now contained within a managed environment, circumventing any security, data protection and compliance issues.
In addition to this system set-up, we have developed a range of features and add-ons that ensure easy integration of video into existing workflows and with third-party devices, as well as efficient and compliant handling of footage in B2B environments. These include advanced access management and controls, comprehensive bookmarking, annotation and search features, as well as built-in customisable forms and templates.