Securely manage evidential video throughout the claims process
Patented, evidential video solutions designed to fit at multiple stages within the claims lifecycle and supply chain.
Reduce costs, increase productivity, improve security & compliance.
How can we ensure the media we consume is legitimate?
Our world is awash with photos and videos taken on a dizzying array of devices – everything from a smartphone through to dashcams, drones, doorbells and CCTV cameras.
But how do we know if a photo or video used in an insurance claim for example, is real and hasn’t been tampered with? Images can be easily altered – the metadata changed, photoshopped, a video clip shortened or stolen from another online source - all to suit a cause.
At a time when digital communication is driving the way we work, the importance of trusting what we see is vital for many businesses and industries – especially insurance which is open to fraud. The importance of certifying the media from source so that it can be trusted is growing in importance as the digital world evolves at pace, especially for businesses that embed footage into their enterprise workflow
Eviid provides the peace of mind that most organisations require to provide their customers with the service they demand as well as stamping out the possibilities of fraud on a wide scale. Eviid’s Evidencing Engine is based upon three core components - pre-capture, capture and verification of the media and post capture management. Core to this is Eviid’s patented technology, which uniquely verifies the capture of the event or asset by using algorithm-based technology to verify the media is created by the device in question. Furthermore, any attempt to tamper with the data will lead to notifications and is therefore tamper evident.
eFNoL & instant triage
See what your Customer sees, whether live or recorded self-serve so that your handlers can instantly triage the claim.
Enhance field operations whether Adjusters/Surveyors or the likes of Fleet/H&S Assessment using video, with features such as live recording, bespoke digital forms, augmented reality & artificial intelligence.
Secure evidential interviews
Conduct evidential Fraud investigation and witness statements using eviid's patented video streaming ensuring encrypted, secure & evidential recording.
Ingestion of media
eviid enables businesses to obtain & share media including large, traditionally unobtainable media files such as CCTV & Dash-cam footage, as part of a secure & compliant process.
Secure storage & sharing
eviid enables businesses to obtain, store & share media across the enterprise, managing media throughout each step of the claims process.
At eviid, we pride ourselves in being reactive to both client and market requirements. We continue to transform the processes of some of the largest UK, US & EU businesses, from the Insurers and across the Supply Chain. Here are just some of our clients:
What our clients say...
Eviid has reduced the time it takes for claims handlers to access policyholder-submitted video and images by an incredible 98%
Removing the need for physical visits, while still ensuring security and compliance, eviid can reduce the cost associated with visits by up to 70%
This is the first EOW claim where we scoped ourselves via Eviid and offered a cash settlement to conclude the claim which the PH accepted all within 24 hours.
Reduced repeat visits by 24%, reported a 46% lifecycle reduction for flooring claims, and reduced the number of complaints by 90%.
Tried & tested evidential video technology that can be deployed across the enterprise within multiple claims lines.
eviid is currently live across lines such as Home, Motor, Commercial, CAT/Large Loss, Liability, Casualty, Fleet Inspection & more, with proven value within each use case.
View our blog below to find out more:
New Product: eviid Accord
Risk & Compliance: Field Application
They say a picture paints a thousand words, and eviid’s newly launched Accord mobile application embodies that maxim entirely. There has never been a better time to make use of video and photo technology within your enterprise workflow, without any deviation by individuals in the field from the strict processes required to be entirely compliant.
View our blog below to find out more: