Traffic down, accidents down, policy income down: motor claims markets are under pressure. Not to mention imminent whiplash reforms & FCA regulation changes in the UK market.
This means it’s never been more important to take charge of the claim right at FNOL and keep claims cost down thereafter.
On the plus side, everybody - policyholders, staff, third parties - has got much more used to and accepting of using video, from calls to recordings, over the past year.
That’s why forward-thinking motor claims businesses all across the supply chain have adopted video into their workflows.
If you haven’t, now is the time to up your ante.
If you have, now is the time to take your use of video to the next level.
Our short playbook on video in motor claims captures the current state of play and use cases from quick wins to completely transformed workflows.
It’s a succinct yet comprehensive overview of what’s possible and what to look out for.