Are you controlling your digital processes precisely enough in the field to ensure compliance?
They say a picture paints a thousand words, and eviid’s newly launched Accord mobile application embodies that maxim entirely. There has never been a better time to make use of video and photo technology within your enterprise workflow, without any deviation by individuals in the field from the strict processes required to be entirely compliant.
Why? Well, it saves your operatives time and standardises their data and media capture process - say goodbye to overwhelming paperwork on site. Compliance is improved back at base with automatic secure storage and the ability to view and share unambiguous circumstances instantly. It’s also worth noting that with growth in eviid’s form capabilities, such as Augmented Reality (AR) & Optical Character Reading (OCR), it has never been easier for field workers to produce both objective and subjective (professional opinion) reporting back to base for instant and clear decision making.
Accord captures visual evidence and reporting for field workers and embeds it into any structured workflow much like a step-by-step form, that guides the user to capture the right images, video or other information from on-the-job.
The new standalone application opens up opportunities for organisations to capture media and quickly set up a structured workflow within their chosen enterprise system. The completed form or evidence file is automatically sent back to base and filed correctly in evidential, enterprise-grade quality. It's also impossible to skip sections within the form, so the field worker doesn’t have to think about what to capture and is guided through the process. Nothing can be accidentally missed.
From an enterprise perspective, it’s a simple mechanism to ensure offsite workforces keep the right records, without needing to rely on the individual completing the form. The added benefit: visual proof gives a more complete picture and offers more compelling evidence – not least in any dispute.
To help the fieldworker, eviid Accord delivers specific guidance about what and how to capture it – whether it’s a close-up photo of a serial number or a quick 360 video of the site. This can be automatically overlaid with GPS location, time and date, so these don’t have to be entered manually. This means that the field will always be in accordance with what is required centrally.
eviid Accord was initially developed and trialled as a customisable form feature within eviid’s own powerful enterprise field app, eviid Pro. But in response to demand from organisations looking for streamlined capture of evidence without deviation by the field worker, the solution is now available as a standalone product that can be entirely embedded into any enterprise workflow.
The application for eviid Accord is vast and can be applied to any ‘on-the-road’ task where a few key data points and images or videos are needed to record and prove job completion. This could be anything from a boiler servicing to a major risk assessment. There are wider applications in automotive leasing and hire where photo evidence of vehicles is required and in employee and public liability where landlords of commercial premises may wish to capture the upkeep and repair of their estate. Further use cases include daily fleet/vehicle inspection, EL/LP Claims, Casualty & Major Loss.
Powering the UK fibre broadband upgrade
A live example is the UK fibre broadband roll-out where cabinets across the UK are being upgraded to improve access to fibre broadband for millions of households. An army of engineers are visiting one cabinet after another, neighbourhood by neighbourhood, to carry out the upgrades.
To confirm and record all jobs completed, engineers use eviid Accord to capture the same set sequence of video, images & data for each cabinet. These are automatically filed and stored in the cloud and can be reviewed anytime to check details of the job or prove upgrades have been carried out appropriately.
eviid Accord is available as part of a standard eviid licence with transactional pricing and access to the wider eviid suite of software – bundled within a cost per job, operational expense. It comes with all the benefits of any eviid solution, including superior file compression, evidential technology, secure storage and sharing facilities, GDPR compliance and more.
If you’d like to learn more about how video and photo evidence can be embedded into your enterprise workflow, along with access to our Video demonstration, get in touch - https://www.eviid.com/insurtech
